A credit card skimming group reportedly compromised a shared analytics script used by e-commerce platform Convertr to steal shoppers’ payment data during checkout. The campaign was identified on October 24 and has been attributed to a Brazilian gang, active since at least July 2024, that focuses on infecting online stores running Magento, OpenCart, and WooCommerce platforms. Convertr is a Brazilian e-commerce platform that powers online stores and checkout systems for dozens of major fashion brands in the country, handling R$2 billion ($370M) in sales. E-commerce security firm Sansec says that the attacker modified the Plausible tracker file hosted on a self-managed server operated by Convertr. Ecommerce cybersecurity company Sansec says that the attacker modified the tracker file on a self-hosted server for Plausible, an open source alternative to Google Analytics, managed by Convertr.
Fake login pages are nothing new, but generative AI is making them easier to build and more convincing. Attackers can recreate familiar login screens, impersonate trusted brands and tailor phishing attempts to specific employees or organizations. Some fake login pages go beyond stealing passwords. They can also capture MFA codes or hijack authenticated sessions, allowing attackers to gain
French energy giant ENGIE, one of the world's largest power and natural gas providers, confirmed that attackers stole customer data after breaching a marketing platform used by business partners. ENGIE operates in renewable energy, infrastructure, and customer energy supply in 30 countries, employs over 90,000 people, and reported €71.9 billion in revenue last year. An ENGIE spokesperson told BleepingComputer that it cut off the attackers' access to the compromised platform and that they didn't breach the company's internal systems. "ENGIE's internal IT systems were not compromised. ENGIE recently identified unusual data access activity within a tool used by partners as part of their customer prospecting activities and the marketing of energy offers," the spokesperson said. The ENGIE spokesperson didn't say how many customers were affected, but told BleepingComputer the incident is limited to customers in France.
The University of Copenhagen in Denmark confirmed that hackers accessed one of its test environments containing personal data belonging to 525,000 people. The educational organization detected the breach last Tuesday and disclosed it on Friday. In an update yesterday, the university added another 20,000 staff and students whose PIN codes were exposed. “The University of Copenhagen has confirmed a cyber attack in which hackers gained access to one of the university’s test environments,” the university says. Founded in 1479, the University of Copenhagen is Denmark’s oldest university and one of its leading research institutions. It has approximately 36,800 students and 10,700 employees, with six faculties and more than 200 research centers. The University of Copenhagen is still investigating to determine the extent of the incident, but warns that the following information may have been exposed:
OpenAI has launched GPT-6.1 Terra, a new model focused on computer use, visual reasoning, coding, and everyday work, while costing significantly less than its larger models. Terra is designed as a faster and cheaper option for tasks such as filling out forms, editing videos, interpreting technical drawings, and automating repetitive desktop work. "We’re introducing GPT-6.1 Terra, a fast, efficient model that combines detailed visual reasoning and precise computer use alongside clearer, more natural writing," OpenAI explained in a blog post. "A significant step up from GPT-5.6 Terra, it excels at the communication and computer-based tasks that fill the workday, from drafting proposals and interpreting technical drawings to filling out forms and editing videos." OpenAI says GPT-6.1 Terra's API pricing is 50% lower than GPT-5.6 Terra and GPT-6.1 Sol, at $1 per million input tokens and $5 per million output tokens.
An automated campaign is using stolen GitHub tokens to plant workflows that print a repository's secrets into its GitHub Actions logs, which the attackers then download before deleting the runs. The attacks have succeeded in private repositories and GitHub Enterprise environments, according to an analysis by cloud security company Wiz. A GitHub safeguard that pauses
AI companies need usage data to align pricing with costs, improve products, identify churn risks, and grow revenue through informed decisions. The AI Paradox There is a paradox: AI companies exist to extract intelligence from data, yet many have almost no visibility into how their own software is being used. They design complex models, introduce their product, set a price, and then hope that customers renew their contracts. In a space as fast-paced as AI, such a strategy is no longer safe. Without usage as a guide, price decisions are made on assumptions rather than facts. Product roadmaps are driven by story, not by usage. Customer success teams learn about customer churn when renewal dates are approaching. In reality, usage intelligence has become one of the most important signals in an AI business, guiding everything from pricing strategy to product development and long-term monetization. Why AI Changes the Stakes for Usage Data AI changes the economics of software and, with it, the relevance of usage visibility. The economics of existing software products are linear in cost, whereas those of AI products are not. Compute, energy consumption, as well as third-party model licenses, can all be material variable costs. If usage increases rapidly (through enterprise adoption, agents, or workflows), the cost can grow faster than the revenue generated if pricing is not aligned with consumption. The opposite scenario is just as dangerous. If customers are not using key capabilities, churn may be approaching long before a renewal conversation begins. Research shows the extent of this visibility gap. For AI vendors, visibility is important on the commercial side, too. They need to know how customers are using the AI capabilities they sell. IDC research found that 48% of software buyers want better visibility into their usage. The pace of change is also a concern, with 70% ranking rapid change in the AI ecosystem among their top three AI-related security risks. Pricing, packaging, and business models must evolve at the same pace, and that requires reliable usage intelligence. What Usage Intelligence Actually Looks Like Of all the capabilities that make up a software monetization strategy, usage intelligence is the one most commonly treated as optional — and the one that most consistently separates companies that adapt from those that don’t. It is the feedback loop that connects real-world product consumption back to the decisions that shape pricing, packaging, and product direction. At the instrumentation layer, usage intelligence starts with telemetry data. This includes activation events, entitlements consumed, feature-level data, daily and monthly active users, and time-to-value metrics that track how quickly customers get value from the product. Thales Sentinel can also collect usage data from on-premises, offline, and disconnected environments, so vendors are not limited to tracking always-connected software. The operational layer is where all the telemetry data is made actionable. Usage dashboards in CRM systems enable account teams to see how customers use the software. Health scores can even detect reduced engagement well before any risk of renewal is seen. The enforcement layer makes sure that usage is consistent with contract rights. This is particularly important for consumption-based or token-based pricing schemes. Tracking accuracy is essential for determining customer fairness and vendor revenue. Finally, there is the feedback loop. The insights from usage need to flow back to those responsible for pricing, packaging, product development, and customer success. Without the feedback loop, the data is just more information. Pricing specialists have long argued for incremental experimentation. Research from Simon-Kucher reveals that companies that make frequent, data-informed pricing adjustments tend to achieve stronger growth than those that depend on static pricing models. Usage intelligence provides the evidence required to make those adjustments with confidence. How Usage Data Enables Multiple Business Models Business model agility is increasingly becoming a competitive advantage for AI companies, yet flexible business models cannot exist without trustworthy usage data beneath them. Consumption-based pricing, outcome-based pricing, token models, and hybrid subscription structures all depend on accurate measurement of how customers use the product. There is demand for these models, too. IDC research found that 45% of software buyers prefer usage-based models. In practice, most AI companies adopt a gradual sequence. They begin with subscription licensing to establish predictable recurring revenue. As adoption grows, they instrument feature usage and engagement patterns. That data then enables the introduction of consumption or token-based layers tied to high-value AI capabilities. One AI audio-recognition company did just that. It moved from perpetual licensing to several subscription tiers using Thales Sentinel. Its usage data showed which features customers used most, which helped the company decide how to structure those tiers without making changes to the core technology. Another AI recognition vendor delivering SDKs for embedded systems took a different approach using Sentinel. Their trial licenses expire after a defined number of executions instead of after a fixed time period. This usage-based trial model demonstrates genuine customer interest, giving them a clearer indicator of product-market fit than a simple time-limited evaluation would. Both examples show that usage intelligence transforms monetization strategies from guesswork into evidence-based decision-making. From Data to Decision: Three Practical Applications The real value of usage intelligence lies in informing concrete business decisions. Preventing churn is one of the most immediate uses. Feature-level engagement metrics can detect declining usage several months before a renewal date. This enables customer success teams to step in and show the value or introduce underutilized features, preventing a customer from leaving. Upsell and expansion opportunities can also show up in the usage data. Seat utilization may show that a team is close to capacity and needs more licenses. Feature usage can show when a customer is getting enough value from certain capabilities to justify moving to a higher tier or adding consumption-based features. Usage data can also inform the product roadmap. Rather than relying on assumptions about what customers want, AI companies can see which features people use and which get little attention. This is key in a market full of similar AI capabilities. Companies need to know which parts of their product customers value and are willing to pay for. There is also a need for the collection of usage intelligence to be privacy-conscious. For vendors operating under frameworks such as GDPR or the EU’s AI Act, it is necessary to design telemetry systems that prioritize aggregated data collection over personal data collection whenever possible. The Organizational Challenge However, technology alone is not enough to create usage intelligence. Businesses must also ensure that the intelligence is available to those who can act on it. Usage intelligence only delivers value if it reaches the people who can act on it. Pricing teams need consumption data to make confident adjustments to their models. Product teams need feature engagement data to inform roadmap decisions rather than rely on assumptions. Sales teams need account-level signals to time their conversations correctly. Customer success teams need early warning indicators to intervene before disengagement becomes churn. Finance teams need usage trends to build credible revenue forecasts. Getting that data to all of those functions consistently and in a usable form requires intentional data architecture and a shared organizational commitment to treating monetization as a cross-functional capability rather than a single team’s responsibility. This becomes harder as companies add more AI products. If usage data is split across separate products, teams may struggle to see how a customer is using the wider portfolio. Bringing the data together can show where products are being heavily used, where adoption is low, and where there may be room to expand an account. Building Systems Around Innovation The AI companies that sustain long-term commercial success are the ones who built a system around it that can learn, adapt, and improve as markets shift and customer needs evolve. Usage intelligence is what makes that system adaptive. Without it, pricing decisions are made on assumptions, packaging tiers are defined by intuition, and churn arrives without warning. With it, every commercial decision — what to charge, how to package, what to build next, which customers need attention — is grounded in evidence rather than expectation. In an industry defined by rapid innovation, the AI companies that listen to their own usage data will be the ones best positioned to turn experimentation into sustainable growth. About the Author: Kirsten Doyle has been in the technology journalism and editing space for nearly 24 years, during which time she has developed a great love for all aspects of technology, as well as words themselves. Her experience spans B2B tech, with a lot of focus on cybersecurity, cloud, enterprise, digital transformation, and data centre. Her specialties are in news, thought leadership, features, white papers, and PR writing, and she is an experienced editor for both print and online publications. She is also a regular writer at Bora. Follow me on Twitter: @securityaffairs and Facebook and Mastodon Pierluigi Paganini (SecurityAffairs – hacking, artificial intelligence)
Microsoft says Teams will begin using AI-powered phishing detection in early November 2026 to detect malicious behavior in messages. The rollout is part of a targeted release phase expected to end by mid-November, with the new security feature likely reaching general availability worldwide between early and mid-December. Microsoft first revealed in a Microsoft 365 Roadmap entry last week that the AI-powered phishing detection will use conversation context (without retaining message content) to identify phishing and suspicious behavior in higher-risk messaging scenarios, such as external first-contact chats. "Microsoft Teams is introducing AI-powered, context-aware phishing detection to help identify phishing, social engineering, impersonation attempts, and deceptive intent," the company said in a Microsoft 365 Message Center update on Wednesday.
AI agents paying for API calls with the x402 SDKs could sign a payment for their full balance of a supported token if a malicious API asked for it, security firm V12 said on October 22. The cause was the SDKs' default client, which set no spending limit until releases on August 18 added one. The risk was limited to agents who automatically signed payments and whose apps set
Cloud hosting provider Railway published an urgent warning to users after detecting suspicious activity on its systems that store customer environment variables earlier this week. The company says its investigation indicates that, in some cases, an unauthorized third party may have obtained decrypted variables and urges all users to proactively rotate secrets and credentials. “Our investigation to date indicates that an unauthorized third party may have accessed encrypted environment variables and, for some of them, obtained the decrypted contents,” Railway says. “Environment variables may contain secrets such as API keys or database and registry credentials,” the company clarifies. Railway is a cloud platform for developers to deploy and run applications, APIs, databases, and various backend services. It has around 4.8 million users and hosts more than 16 million services.
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